Last updated: September 09 2025
We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you use HowDi.me (“we”, “us”, “our”).
👉 Important Disclaimer: Coaching is not a healthcare or therapy service, and we do not collect sensitive health data for diagnostic or treatment purposes.
1. Information We Collect
We may collect the following types of information:
- From Coaches: name, email, phone (optional), profile details, and payment information.
- From Clients: name, email, and details voluntarily shared in messages or inquiries.
- Automatically: IP address, browser type, cookies, and analytics data.
2. How We Use Your Information
We use collected information to:
- Provide and improve our platform.
- Connect Clients with Coaches.
- Process payments for Coaches.
- Send important updates related to our services.
- Conduct analytics to monitor and improve site performance.
3. Legal Basis for Processing (GDPR Compliance)
We process personal data under the following legal bases:
- Consent (when signing up or submitting forms).
- Contract (to deliver services requested).
- Legitimate interests (to improve services and prevent misuse).
- Legal obligation (when required by law).
4. Sharing of Information
We may share information with:
- Coaches (only when a Client requests connection).
- Payment processors (for Coach subscriptions).
- Service providers (e.g., hosting, analytics).
- Legal authorities, if required by law.
We do not sell personal data to third parties.
5. Data Retention
We retain personal data only as long as necessary to provide our services or as required by applicable law.
6. Your Rights
Depending on your location, you may have rights to:
- Access, update, or delete your data.
- Withdraw consent at any time.
- Object to certain types of processing.
- Request data portability.
To exercise these rights, please contact us at contact@howdi.me.
7. International Transfers
We may store and process information on servers located globally.
By using our services, you consent to such transfers in accordance with this Privacy Policy.
8. Security
We take reasonable technical and organizational measures to protect your personal data. However, no method of transmission or storage is completely secure.
9. Cookies
We use cookies and similar technologies to improve functionality, analyze traffic, and personalize user experience. For more details, please review our Cookie Policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: contact@howdi.me